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Many EPOS applications are available on the
market today that can provide your company with a wide range of
features.
The following outlines the most important aspects for a small business
that is considering the implementation of an EPOS or POS system.
An Effective Interface That Is Easy to Navigate
Navigation is an important feature in an EPOS system, as your staff will
be using it to generate sales, refunds, purchases, receipts, and maybe
even reports. All EPOS systems should be easy to navigate with a
keyboard, rather than a mouse, and have hot keys for program areas
frequently accessed. The EPOS interface should be kept basic to reduce
any possibility of confusion.
Standard and Advanced EPOS Features
Over the last decade, EPOS systems have become more user friendly and
have more features that are essential to retailers. EPOS systems should
offer features that are suitable for general retailers and advanced
features for specialized retailers.
All EPOS systems should be highly configurable to allow for changes in
settings and security. Different retailers and industries have different
exact requirements for an EPOS system. Different tills in the workplace
may require specific features for activation and deactivation.
EPOS System Security
Security should reside not only within your EPOS system, but also in the
network. If the EPOS system is connected to the Internet, firewalls can
be installed to prevent external access from outside of the
organization.
EPOS System Pricing
Pricing for EPOS systems vary widely and depends on numerous factors,
such as the number of tills, whether any bespoke software features are
needed, and the type of EPOS hardware needed. Hardware may include
tills, receipt printers, and customer displays. Pricing is not based
solely on the cost of the EPOS software itself, but on the network
coverage, additional hardware, and system support.
EPOS Support
The supplier of an EPOS system should provide a software support
contract in case you run into any problems. Common problems involve
networking and hardware failure. In the case of network failure, the
system should still be operable, allowing the till to work offline. The
till should be able to use most of the EPOS system's features even when
the network is down.
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